Terms of Service
Last Updated: March 24, 2026
User Agreement and Terms of Service
Welcome to Unify. These Terms of Service ("Terms") are a legally binding agreement between you and VS-SoftSolutions. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Acceptance of Terms
By accessing or using the Service, you represent and warrant that you have read, understood, and agreed to these Terms and any policies referenced in these Terms, including the Privacy Policy and any posted billing rules. These Terms apply to all users, visitors, account holders, and any person or entity using the Service through an account, API, integration, or linked authentication provider.
VS-SoftSolutions may revise, replace, or update these Terms at any time in its sole discretion. Updated Terms become effective when posted unless otherwise stated. Your continued use of the Service after an update is effective constitutes your acceptance of the updated Terms. If you do not agree to an update, your only remedy is to stop using the Service and cancel any active subscription.
2. Eligibility, Accounts, and Security
You must be at least 18 years old and legally capable of entering into binding agreements in your jurisdiction. You are responsible for all account activity under your credentials, including activity by authorized and unauthorized users, and for keeping your credentials secure and confidential.
You must provide accurate, current, and complete account information and keep it updated. You may not share accounts in a way that bypasses plan limits, payment obligations, anti-abuse controls, or platform restrictions. VS-SoftSolutions may require additional verification at any time for fraud prevention, security, or compliance purposes.
3. Service Scope and Third-Party Providers
The Service provides access to AI capabilities including, without limitation, text, image, video, audio, and related generation tools, as made available from time to time. The Service may rely on third-party providers, model partners, cloud services, payment processors, and infrastructure vendors. Features, model availability, quality, pricing, speed, and output behavior may change at any time without notice.
You acknowledge that AI-generated outputs are probabilistic and can be inaccurate, incomplete, biased, offensive, misleading, non-compliant, or otherwise unsuitable for your intended purpose. You are solely responsible for reviewing, validating, and deciding whether to use any output. VS-SoftSolutions does not guarantee output fitness, legal compliance, originality, or non-infringement.
4. No Refunds
ALL PURCHASES ARE FINAL. NO REFUNDS. By using the Service, you expressly agree that all payments, fees, charges, subscriptions, one-time purchases, promotional purchases, credit purchases, and any related taxes are non-refundable to the fullest extent permitted by law.
No refunds will be issued for dissatisfaction with outputs, non-use of credits, accidental purchases, misunderstood features, output quality concerns, temporary outages, model changes, account restrictions, anti-abuse actions, cancellation timing, subscription renewals, billing-cycle misunderstandings, or any other reason, except where a refund is explicitly required by non-waivable law.
5. Billing, Subscriptions, Credits, and Renewals
You may be offered subscription plans, pay-as-you-go credit purchases, or both. Subscription and billing terms, including recurring billing, billing cycle, trial behavior, taxes, discounts, and promotional eligibility, are determined by your selected checkout configuration and applicable payment processor terms at the time of purchase.
If your plan renews automatically, you authorize recurring charges until cancellation is effective. Cancellation may take effect at period end, immediately, or according to plan-specific logic displayed in the product at cancellation time. Credits may be granted, adjusted, expired, removed, or revoked according to plan rules, anti-fraud controls, failed-payment handling, or administrative correction.
Any displayed or communicated token, credit, or usage estimate is informational and may vary by model, feature, output length, resolution, provider-side behavior, and internal safety or quality controls. VS-SoftSolutions may update pricing, credit conversion, limits, and pack structures at any time, prospectively and, where required, with notice.
6. Token Expiry, Access Limits, and Benefit Revocation
Credits or tokens may carry expiration windows, usage restrictions, source rules, and plan-specific limitations. Unused credits may expire without compensation. Promotional, trial, goodwill, daily, or bonus credits may have separate validity periods and may be revoked if abuse, fraud, duplicate account behavior, policy violations, or payment reversals are detected.
Access to certain features, models, or generation modes may depend on active subscription status, account standing, payment confirmation, anti-abuse checks, and operational limits. VS-SoftSolutions may limit, throttle, pause, or revoke access where necessary to protect platform integrity, legal compliance, provider requirements, or service continuity.
7. Chargebacks, Payment Disputes, and Fraud Controls
If you initiate a chargeback, payment dispute, reversal, or unauthorized payment claim for a valid charge, VS-SoftSolutions may suspend or terminate your account, revoke credits, and recover outstanding amounts, fees, losses, and reasonable administrative costs to the fullest extent permitted by law.
VS-SoftSolutions may use risk scoring, identity checks, transaction controls, and anti-abuse mechanisms to detect fraud and platform misuse. We reserve the right to block transactions, delay fulfillment, require verification, or deny service where fraud risk or policy breach is suspected.
8. Acceptable Use and Prohibited Conduct
You agree to use the Service in compliance with all applicable laws, regulations, and third-party terms. You may not use the Service to:
- Violate law, regulation, sanctions, or third-party rights.
- Generate or distribute illegal, fraudulent, deceptive, or abusive content.
- Infringe intellectual property, privacy, publicity, or confidentiality rights.
- Attempt to reverse engineer, probe, scrape, exploit, or disrupt systems or models.
- Bypass usage limits, anti-abuse controls, or payment obligations.
- Use automated methods that degrade service performance or reliability.
9. User Content and AI Output Responsibility
You are solely responsible for all prompts, files, instructions, media, and other content you submit to the Service ("Input"), and for any use of generated output ("Output"). You represent that you have all rights, permissions, and legal bases required to submit Input and to use Output.
The Service may process Input through third-party providers to deliver features. You must independently review Output before relying on it for legal, medical, financial, safety-critical, employment, compliance, or high-risk use cases. You assume all risk from your decisions and downstream use.
10. Suspension, Restriction, and Termination
VS-SoftSolutions may suspend, restrict, or terminate your access immediately, with or without notice, for suspected policy violations, payment failures, fraud indicators, legal risk, provider restrictions, security concerns, abusive usage, or operational necessity. We may also remove or disable content where required.
Upon termination, your right to use the Service ceases immediately. Any remaining credits, unused subscription value, promotional grants, or pending features are forfeited and are not refundable except where required by non-waivable law.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. VS-SoftSolutions does not warrant uninterrupted service, error-free operation, specific model availability, or guaranteed performance.
No statement, documentation, support response, roadmap, estimate, or marketing material creates a warranty or binding commitment unless explicitly stated in a signed agreement by an authorized representative of VS-SoftSolutions.
12. Limitation of Liability
To the fullest extent permitted by law, VS-SoftSolutions and its affiliates, officers, directors, employees, contractors, licensors, and suppliers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, business opportunity, or interruption, arising from or related to your use of the Service.
To the fullest extent permitted by law, the total aggregate liability of VS-SoftSolutions for all claims related to the Service shall not exceed the total amount paid by you to VS-SoftSolutions for the Service in the three (3) months preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless VS-SoftSolutions and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service, (b) your Input or Output use, (c) your violation of these Terms, or (d) your violation of law or third-party rights.
14. Governing Law and Dispute Resolution
These Terms are governed exclusively by the laws of the Federal Republic of Germany, excluding conflict-of-laws rules. To the extent permitted by law, exclusive jurisdiction and venue for disputes arising out of or in connection with these Terms or the Service shall be the registered office of VS-SoftSolutions.
Where mandatory consumer law provides otherwise, those mandatory rights remain unaffected. If applicable law requires or permits consumer arbitration participation, such processes may be used as provided by statute.
15. Token Balance Adjustments
VS-SoftSolutions reserves the right, at its sole and absolute discretion, to adjust your token or credit balance at any time, with or without prior notice, under the following circumstances:
a) Deductions for Prohibited or Inappropriate Conduct
If VS-SoftSolutions determines, in its sole discretion, that you have engaged in conduct that violates these Terms, the Acceptable Use Policy, applicable law, or any behavioral guidelines published on the platform, including but not limited to abusive, harassing, hateful, fraudulent, deceptive, obscene, exploitative, or otherwise inappropriate behavior directed at the Service, its staff, other users, or third parties, VS-SoftSolutions may deduct tokens, credits, or other account balances as a remedial or disciplinary measure, in addition to and without prejudice to any other rights and remedies available under these Terms or at law (including suspension, termination, and legal action).
Such deductions shall be proportionate to the severity and frequency of the violation as reasonably determined by VS-SoftSolutions. The determination of what constitutes inappropriate behavior is at the sole discretion of VS-SoftSolutions and is final and binding.
b) Credits for Platform Errors and Miscalculations
In the event that a technical error, billing miscalculation, system malfunction, or other platform-side defect results in an incorrect deduction of tokens or credits from your account, VS-SoftSolutions reserves the right to credit, restore, or otherwise adjust your balance to correct the error. Such corrections may be applied retroactively and without individual notice.
VS-SoftSolutions is under no obligation to identify or correct every error automatically. If you believe your balance has been affected by a platform error, you must notify us in writing at the contact address provided below within thirty (30) days of the alleged error. Failure to report a suspected error within this period constitutes a waiver of any claim related to that adjustment.
c) General Adjustment Rights
VS-SoftSolutions may additionally adjust token or credit balances to comply with legal or regulatory requirements, enforce anti-fraud or anti-abuse controls, correct duplicate grants, resolve payment processing discrepancies, or maintain system integrity. All balance adjustments are made without liability to VS-SoftSolutions except where prohibited by non-waivable law.
By continuing to use the Service, you acknowledge and consent to the adjustment rights described in this section. Token and credit balances do not constitute currency, stored value, property, or any form of legally enforceable entitlement except to the extent expressly required by applicable law.
16. Contact Information
For questions about these Terms, please contact us at:
unify.eth@gmail.com